Shipping policy

This Shipping & Delivery Policy explains the shipping and delivery practices applicable to orders placed through elifemovi.com, operated by MV FASHIONS.

By placing an order on the Website, you acknowledge and agree to the terms of this Shipping & Delivery Policy.

1. Order Processing

Once you place an order successfully, you will receive an order confirmation containing the details of your purchase and the estimated delivery information applicable to your location.

Orders are processed for dispatch based on product availability and the information provided at the time of placing the order.

The estimated delivery time displayed on the Order Summary page is an estimate and may vary depending on the delivery location and circumstances affecting transportation.

2. Shipping Charges

Any applicable shipping or delivery charges will be displayed to you during the order process before you complete your purchase.

All prices displayed on the Website are in Indian Rupees (INR), unless otherwise stated.

3. Delivery

We arrange delivery of orders through our designated shipping and delivery partners.

The estimated delivery date or delivery period provided at the time of purchase is intended as a guide and is not a guaranteed delivery date.

Delivery may take longer than the estimated time because of circumstances including, but not limited to:

Bad weather or natural events
Flight or transportation delays
Political or public disruptions
Restrictions affecting transportation or delivery
Operational issues with delivery partners
Other unforeseen circumstances beyond our reasonable control

Where there is a significant delay or an issue affecting delivery, we may contact you using the contact information provided with your order.

Customers are advised to regularly check their registered email address and mobile number for order and delivery updates.

4. Delivery Attempts

Our delivery partner may make a maximum of two delivery attempts.

If the customer cannot be reached, the delivery address is incomplete or incorrect, or the customer refuses or is unable to accept the order after the applicable delivery attempts, MV FASHIONS reserves the right to cancel the order.

Any consequences arising from an incorrect or incomplete delivery address provided by the customer may affect successful delivery.

5. Incorrect or Incomplete Address

Customers are responsible for providing complete and accurate delivery information, including the recipient's name, address, postal code and contact details.

MV FASHIONS shall not be responsible for delays or unsuccessful delivery resulting from incorrect, incomplete or insufficient address information provided by the customer.

6. Delayed Delivery

Although we make reasonable efforts to ensure timely delivery, delivery times may be affected by circumstances outside our control.

A delay in delivery does not automatically constitute a failure to provide the product where the order remains capable of being delivered.

If an order is cancelled in accordance with the applicable cancellation terms and payment has already been received, any eligible refund will be processed in accordance with the applicable refund policy and payment method.

7. Order Cancellation Due to Delivery Issues

If an order cannot be delivered after the applicable delivery attempts, or if the order is otherwise cancelled due to circumstances affecting fulfilment, MV FASHIONS reserves the right to cancel the order.

Where payment has already been collected for an order that is cancelled and is eligible for a refund, the applicable amount will be refunded in accordance with the Company's refund terms.

8. Risk and Title

Unless otherwise required by applicable law, the title to and risk of loss for products shall be governed by the applicable terms of the order and the point of dispatch of the products through the designated shipping carrier.

Nothing in this policy is intended to limit any rights available to customers under applicable law.

9. Delivery Delays Beyond Our Control

MV FASHIONS shall not be responsible for delays caused by events or circumstances beyond its reasonable control, including natural events, transportation disruptions, government or regulatory restrictions, political disruptions, technical issues, or other unforeseen circumstances.

10. Order Information

After placing an order, customers should retain their order confirmation and monitor the email address and mobile number provided during checkout for order-related communications.

If you have an issue relating to the delivery of your order, please contact MV FASHIONS through the customer support details provided on the Website.